Frequently Asked Questions
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What gaming accessories do you sell?
We offer a wide range of gaming accessories including gaming mice, mechanical keyboards, gamepads, and high-quality mouse pads from top brands to enhance your gaming experience.
Do you offer cash on delivery (COD)?
Yes, we offer Cash on Delivery (COD) in selected cities across India. During checkout, you can check if COD is available for your location.
How long does delivery take?
Delivery times depend on your location. Typically, it takes 3-7 business days for most metro cities and 5-10 days for remote areas across India.
Do you provide warranties on gaming accessories?
Yes, all our gaming accessories come with manufacturer warranties. The duration of the warranty varies based on the product and brand.
Can I return or exchange my product?
Yes, we have a 7-day return policy. If your product is damaged or defective, you can request a return or exchange by contacting our customer support.
What payment methods do you accept?
We accept UPI, debit/credit cards, Net Banking, Paytm, Google Pay, PhonePe, and COD (selected locations).
Do you offer discounts on bulk purchases?
Yes! If you’re purchasing gaming accessories in bulk, contact our sales team for special pricing and discounts.
Can I track my order?
Yes, once your order is shipped, you will receive an email/SMS with a tracking link to monitor your delivery in real time.
How do I contact customer support?
You can reach out to us via email (support@surround4gaming.in) or WhatsApp support for quick assistance.
Do you ship internationally?
Currently, we only ship within India, but we are working on expanding to international markets soon.